We currently ship smaller items out every business day, usually via UPS, USPS, FedEx, or DHL (international orders). Items are not pre-packed and therefore packing and shipping may be delayed. We aim to pack and ship your order within 3 business days or less (unless delays are posted - at top of page). Items are typically delivered within the Contiguous United States within 5 to 10 days of the purchase date. Shipping charges are dependent on size, weight, value and packaging. Only pieces that can be safely packed in a box are eligible.

When shipping rates are available they will be applied at checkout. Items will not be shipped until purchase and shipping is paid in full.  Following a purchase customers will receive an email confirming the carrier/shipping provider name and tracking number.

As of 3/1/2024 we are no longer shipping larger items - these items are available for local pickup only in Rockford, Illinois, USA. For more information on local pickup please contact info@edgebrookhouse.com. If you choose to proceed with purchasing an item that requires local pickup, an invoice will be emailed to you.

If you are interested in local pickup of an item or managing your own shipping, please contact us.  Once the invoice is paid, you can arrange for pickup or an alternate shipping method. Please be aware that if you choose to manage your own shipping you will be responsible for any packing and/or crating required to safely ship your purchase. Once you've coordinated shipping you can reach out to us to schedule a pickup date and time. Your purchase will be unpackaged and as is, and the sale will be considered final upon pickup. Any damage or loss will be your responsibility. Pickup would take place at our warehouse in Rockford, Illinois, US and items would need to be picked up within 10 business days unless otherwise agreed upon.  If you have questions please contact us at info@edgebrookhouse.com for more information. 

For rush orders or expedited shipping please contact us directly. Please be advised that expedited or express shipping is extremely expensive and costs will be the responsibility of the customer.

When shipping internationally, items are delivered duty unpaid (DDU) - this means that all applicable import costs such as duties, clearing fees and taxes are the responsibility of the customer. By ordering with us you understand that you may be subject to these additional charges. If you're unsure what additional import costs may be we suggest you contact your appropriate government agency or local post office.

We do not ship to freight forwarding companies. If you are looking to have your item shipped internationally, please contact us for more information and a quote.